Privacy Policy

A. Introduction:

To Rooment Online Solutions Pvt Ltd, a Company incorporated in India ('Rooment'), maintaining your privacy while using its Rooment Application, is of paramount important. Therefore we take necessary precautions and make all efforts, as required under law, towards preserving such privacy. This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII is information that can be used individually or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PTI in accordance with our App. We receive your details through our APIs, email notifications, App and widgets (the “Services"), which includes any information, text, graphics, photos, financial or other materials uploaded, downloaded or appearing on the Services (the “Content"). When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information/Content to Rooment. Irrespective of which country you are domiciled or reside at or supply information from, you authorize Rooment to use your information in India and any other country where we operate.

B. Information & Content Collected and the Use of such Information and Content:

When you create an account with the App, you provide some personal information, such as your name, username, password, email address, Internet protocol (IP) addresses & navigation to the Site.This information is not listed publicly but is available on your profile page, in internal search results & our server. Details such as your email, phone number will be used for the delivery of notification via SMS & email. We may also use the information given to us to send you information about our Services & promotional offers. Disclose to third party services : - Any personally identifiable information (PII) as stated in Section A, you submit while booking with Rooment will ONLY be disclosed to Merchants listed with us on our application & are linked with your booking. We will not disclose, sell, share or in any way reveal your information to any other third party. - But, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Rooment's rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s including a government’s request, to disclose your information.

C. Account deletion/Suspension:

If you wish to delete or suspend your Rooment account /App account, then you are required to contact us at [email protected] and submit a request for such deletion/suspension of App account. We shall do the needful in deleting or suspending your account. However, Rooment shall retain the data associated with your account.

D. Automatic Logging of Session Data:

We automatically log generic information about your devices connection to the Internet, which we call "session data", that is anonymous and not linked to any Personal Information. Session data constitutes details such as IP address, operating system and type of browser software used and the activities conducted by the user while on the device.


Cookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your Personal Information. The use of cookies is very common on the Internet, No personally identifiable information (PII) about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by a website and/or mobile app and/or mobile app or mobile site and, as a result, none can be passed on to any third parties. Cookies allow us to serve you better and more efficiently, and to personalize your experience at our website

F. Android Permissions:

When Rooment app is installed on your phone, a list of permissions appears. Since there is no option to customize those permissions, below is a description of the permissions that Rooment requires and the data that Rooment shall access and use. Device & App history: We need your device permission to get information about your device, like OS (operating system) name, OS version, mobile network, hardware model, unique device identifier, preferred language, etc. On the basis of these inputs, we intend to optimize your travel booking experience, use OS specific capabilities to drive great in-funnel experiences using components of device’s OS, etc. Identity: This permission enables us to know about details of your account(s) on your mobile device. We use this info to auto-fill your email ID’s and provide a typing free experience. It helps us map email ID’s to a particular user to give you the benefit of exclusive travel offers, wallet cash-backs, etc. It also allows to facilite your Facebook and Google+ login. Location: This permission enables us to give you the benefit of location specific deals and provide you with a personalized in-funnel experience. When you launch Rooment app to make a travel booking, we auto-detect your location so that your nearest airport or city is auto-filled. We also require this permission to recommend you nearest hotels in case you are running late and want to make a quick last minute booking for the nearest hotel. Your options are personalized on the basis of your locations. For international travel, this enables us to determine your time zone and provide information accordingly. Phone: The app requires access to make phone calls so that you can make phone calls to hotels, airlines and our customer contact centers directly through the app. Contacts: If you allow us to access your contacts, it enables us to provide a lot of social features to you such as sharing your hotel/ flight/ holidays with your friends, inviting your friends to try our app, send across referral links to your friends, etc. We will also use this information to make recommendations for hotels where your friends have stayed. This information will be stored on our servers and synced from your phone. Photo/ Media/ Files: The libraries in the app use these permissions to allow us to map data saved to your phone's external storage, like SD cards. By saving map data locally, your phone doesn't need to re-download the same map data every time you use the app. This provides you a seamless Map based Hotel selection experience, even on low bandwidth network. Wi-Fi connection information: When you allow us the permission to detect your Wi-Fi connection, we optimize your experience such as more detailing on maps, better image loading, more hotel/ flights/ package options to choose from, etc. Device ID & Call information: This permission is used to detect your Android ID through which we can uniquely identify users. It also lets us know your contact details using which we pre-populate specific fields to ensure a seamless booking experience. Calendar: This permission enables us to put your travel plan on your calendar.

G. General:

This Privacy policy is read conjointly with the Terms of Use, End User License of the App and wherever applicable the meaning to terms of this policy shall be derived by a conjoint reading with the Terms of Use, End User License of the App.

H. Changes to this Policy:

We revise this Privacy Policy from time to time, without prior notice. This is current version of the policy which will govern our use of your information. By continuing to access or using the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

Download our app now

get in touch

If you have any question, get in touch here.

Our Location

3D, Ganesh Ashray, 18th A Main, BTM 2nd Stage, Bangalore


(+91) 8026683424

Send email

[email protected]